About Discount FountainsDiscountFountains.com specializes in providing high end waterfalls and fountains at affordable discount prices. All of our products are brand new and unopened. We keep our prices low by dealing directly with our manufacturers and focusing our business on the web. Our 5 years of internet retail experience has enabled us to streamline our costs and cut delivery times, to provide better service at the lowest cost. If you are looking for the most reliable and secure online ordering, purchase your new waterfall through DiscountFountains.com today.
Each of our indoor fountains has been handpicked by our staff for their aesthetic and symphonic qualities. Plus, since all of our fountains are brand new, they all come with factory warranties, another reason why DiscountFountains.com is the safest choice on the web.
Whether you are looking for a high end copper fountain for the entrance to your home, or a simple tabletop waterfall for your office, DiscountFountains.com has the right waterfall for you. Nobody delivers indoor waterfalls quicker or for a better price.
Satisfaction Guaranteed! In the unlikely event that you are not completely satisfied with your indoor wall fountains purchase, you are welcome to return the product to us within 30 days of purchase for a full refund of the purchase price, less original delivery and return shipping and six percent processing cost. In order to ensure a full refund, the product must be returned unused, in new condition, with the original packaging materials intact. Custom fountains, engraved fountains and bulk fountain orders of 5 or more are non-refundable. We ask that return shipping be prepaid by the customer, and all packages must be insured for the full retail value of the fountain. All returns must be accompanied by a Return Authorization Code. This can be obtained by calling our customer service department. Any return not accompanied by an authorization code can not be accepted by our shipping department.
Warranty All fountains sold through DiscountFountains.com come with a 1 year warranty on the water pump and are guaranteed against shipping damage. To file a warranty claim please send order ID number along with description and photos of the damage to Info@DiscountFountains.com.
Order Cancellation Policy: Orders that are cancelled prior to shipping will be assessed a six percent restocking fee to cover credit card charges incurred by our company in good faith. Customers who refuse delivery or cancel their order after the item has shipped will be responsible for a twenty percent cancellation and restocking fee, in addition to all shipping charges. Placing an order indicates that you have read and understand our return policy, cancellation policy, and shipping guidelines.
Damage and Defects DiscountFountains.com is not liable for any damage caused to fountain, person or space through the use or set up of fountains sold on this site including but not limited to water damage, misuse and installation. Many of our fountains are made of natural slate, thus variances between the pictures on our website and actual fountain delivered are common. This variance in the natural slate color makes each fountain unique and is not a justification to cancel or return a fountain.
Shipping damage must be reported within 2 business days of receiving your fountain. Also if the box is visibly damaged upon arrival at your home you must note this on the bill of lading when you sign for the indoor water fountains. To report shipping damage or manufacturing defects please send an e-mail with your last name, order number, description of problem and digital pictures to info@DiscountFountains.com.